Shipping policy
Shipping Policy
Thank you for shopping with New Trend. We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery time is 7–14 business days depending on the destination and shipping carrier availability.
Please note that shipping times may vary due to:
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Customer location
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Weather conditions
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Customs clearance
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Carrier delays
Tracking Information
Once your order has been shipped, a tracking number will be provided via email or SMS (if provided during checkout).
Tracking information may take 24–72 hours to update after shipment.
Delivery Delays
Delivery delays may occasionally occur during:
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Holidays
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Peak shopping seasons
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High-demand periods
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Severe weather conditions
We appreciate your patience and understanding in such situations.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, please contact our support team.
Thank you for choosing New Trend.